Privacy and Data Handling Policy
1. Introduction
Kinxpro LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our users and their customers. This policy describes how we collect, process, store, use, share, and dispose of Amazon Information, including Personally Identifiable Information (PII), in compliance with Amazon’s Data Protection Policy.
2. Collection of Amazon Information
We collect Amazon Information exclusively through the Amazon Selling Partner API (SP-API), under explicit authorization from sellers who use our platform. Data may include:
- Product listing information (e.g., SKUs, price, quantity)
- Order details (e.g., order ID, shipping address, customer name)
- Product-related reports
3. Use of Amazon Information
We use Amazon Information solely for the purpose of providing services to authorized sellers, such as:
- Managing and updating listings
- Retrieving and processing orders
- Generating shipping labels (FBM only)
- Accessing product-level reports
4. Data Storage and Protection
Amazon Information is stored securely using the following controls:
- Encryption in transit and at rest (TLS 1.2+, AES-256)
- Role-based access control (RBAC)
- Audit logging and access monitoring
- Isolated environments with Kubernetes network policies
- Secrets and credential management via secure services
We retain Personally Identifiable Information (PII) for no longer than 30 days, strictly for operational fulfillment, after which it is securely deleted.
5. Data Sharing
We do not share Amazon Information with any third parties. All data is used internally to support the seller account that owns it. Subprocessors such as cloud infrastructure providers (e.g., AWS) are contractually bound to security and confidentiality standards.
6. Employee Access
Access to Amazon Information is limited to authorized personnel based on job responsibilities. All employees have unique credentials and access is governed by least privilege principles. Personal devices are prohibited from accessing Amazon Information.
7. Incident Response
We maintain a formal incident response plan that includes:
- 24/7 monitoring and alerting
- Immediate containment and remediation
- Notification to [email protected] in the event of a data breach involving Amazon Information
8. Disposal
Amazon Information, including PII, is deleted securely after its intended use period. Automated deletion processes and manual verification are used to ensure proper disposal.
9. Contact
If you have questions or requests regarding our data handling practices, please contact:
📧 [email protected]